Frequently Asked Questions
Quick answers to help guide your journey with us.
What types of crystals do you offer at Tiann Xinn?
We carry over 500+ unique healing crystals. Every crystal is ethically sourced and hand-selected by us for its quality and energetic resonance.
How do I know which crystal is right for me?
Crystals are chosen by intention. You can select based on your current needs under our "Shop Collections". For curated jewelry energy, it is recommended to book a Bazi Analysis or AuraByMel session for the utmost ideal results.
What is a Bazi Analysis and how does it help me?
Our Bazi Analysis differs from the commonly known metaphysical reading of your birth chart. Master Yong Sheng uses the Universe's principle and activation of the Universe energy to guide each individual's life. It reveals your destiny, obstacles, opportunities, character, wealth potential, relationship patterns, past karma and ideal career paths. Master Yong Sheng uses this insight to provide personalized guidance to upgrade your life quality in all aspects.
What happens during an AuraByMel session?
The AuraByMel session is a 1-on-1 transformative experience where Mel performs a personalized energy field assessment, creates a custom crystal grid for your specific needs, and guides you through self-awareness, confidence and lifestyle to awaken your highest potential.
Do you offer online consultations?
Yes! All our consultation services — including Bazi Analysis and AuraByMel sessions are available both in-person and online via video call. We serve clients globally and accommodate different time zones. Contact us at +65 90919493 to know more!
How long does delivery take for crystal orders?
Local SG orders typically arrive within 3–5 business days. International shipping takes 7–14 business days depending on your location. All orders are carefully packaged to protect the energy and physical integrity of your crystals during transit.
How do I cleanse and activate my crystals?
We recommend all individuals to book a blessing slot for Master Yong Sheng/ Melody to recharge & cleanse your crystals monthly. We do blessings for overseas clients online too! *up to management discretion
What is a Fengshui Audit and how do I know if I need one?
A Fengshui Audit is a comprehensive energy assessment of your home or workspace. Master Yong Sheng evaluates the flow of chi (energy) through your environment (including interior & exterior & family members' bazi) and provides actionable recommendations to improve harmony, prosperity, and wellbeing. It is ideal for anyone moving into a new space or feeling stagnant energy in their current one. We provide a detailed 3-step fengshui audit & all new clients will enjoy a complimentary fengshui slideshow introduction by us!
Still have questions? We'd love to help.
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